Our refund policy applies to the following case:

We will refund 100% of the fund if you are not satisfied with our service.

We will refund 100% of the fund if we make errors on your visa application OR we will arrange for a new one for you without additional charges.

We will refund 100% of the fund if your visa application is denied by the Vietnam Immigration.

Refund processing time

* The refund will be credited to your credit/debit card in 7 days or less depending on your bank.

* The refund will reflect in 1 – 2 days if you paid via PayPal.com

Can I get a refund if I do not use my e-Visa?

No. Please note that we run No-refund policy for unused e-Visas.

If my e-Visa application is denied, will my payment be refunded?

Yes. The fee will be refunded in case the applicant is refused to grant e-visa.